Support

We're here to help! If you have any questions, feedback, or issues with ScoreMeUp, please don't hesitate to reach out.

Contact Us

Email: scoremeupbiz@gmail.com

Bugs & Feedback

Found a bug or have a suggestion? Please fill out our feedback form and we'll get back to you as soon as possible.

Request to Remove a Swimmer

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.
To request to review, update, or delete your personal information, please send an email to scoremeupbiz@gmail.com with the following information:

• Your Name
• You are submitting this request as
  • The person, or the parent / guardian of the person, whose name appears above.
  • An agent authorized by the consumer to make this request on their behalf.
• Under the rights of which law are you making this request?
  • CCPA
  • GDPR
  • CPA
  • CDTPA
  • UCPA
  • VCDPA
  • Others (please specify)
• Reason for this request:
  • Know what information is being collected from me
  • Have my information deleted
  • Access my personal information
  • Fix inaccurate information
  • Receive a copy of my personal information
  • Other (please specify)
• You explicitly confirm that
  • Under penalty of perjury, you declare all the above information to be true and accurate.
  • You understand that the deletion or restriction of your personal data is irreversible and may result in the termination of services with ScoreMeUp.
  • You understand that you will be required to validate your request by email, and you may be contacted in order to complete the request.

For more details, please refer to our Privacy Policy.

FAQ

How do I search for a swimmer?

Use the search bar on the home screen and type at least 2 characters of the swimmer's name. Results will appear automatically as you type.

How do I save a swimmer to my favorites?

Open a swimmer's profile and tap the star icon in the top right corner. Your favorites are saved locally on your device — no account required.

What courses are supported?

ScoreMeUp supports Short Course Yards (SCY), Long Course Meters (LCM), and Short Course Meters (SCM).

How do I compare two swimmers?

Open a swimmer's profile, go to the Progress tab, and tap the "Compare" button. Search for a second swimmer to see a head-to-head comparison on the same event.

Does the app work offline?

Yes. ScoreMeUp caches previously viewed data so you can access it without an internet connection. An offline banner will appear when you're disconnected.

How often is the data updated?

Swimmer data is updated regularly as new meet results become available.